Career opportunities at CSA
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Jobs
Manager of Donor Relations
About the Role:
The Manager of Donor Relations plays a pivotal role in fostering and maintaining positive relationships with donors to support the fundraising goals of the non-profit organization. This position is responsible for managing donor stewardship initiatives, ensuring donor satisfaction, and cultivating long-term engagement and support.
Responsibilities:
1. Donor Cultivation and Stewardship: Cultivate and maintain relationships with individual donors, corporate sponsors, foundations, and other key stakeholders. Develop personalized stewardship plans to engage donors and express gratitude for their support.
2. Donor Recognition: Implement strategies for recognizing and honoring donors, including acknowledgment letters, donor appreciation events, and naming opportunities. Ensure that donors feel valued and appreciated for their contributions to the organization.
3. Communication with Donors: Serve as the primary point of contact for donors, responding to inquiries, providing updates on the organization’s work and impact, and conveying appreciation for their support. Coordinate with the communications team to ensure timely and relevant communication with donors.
4. Donor Feedback and Engagement: Solicit feedback from donors to better understand their interests, preferences, and motivations for giving. Use this information to tailor communication and engagement strategies to meet donors’ needs and interests.
5. Donor Retention: Develop and implement strategies to retain existing donors and increase donor loyalty and lifetime value. Monitor donor retention rates and implement targeted initiatives to reduce donor attrition and increase donor engagement.
6. Donor Database Management: Maintain accurate and up-to-date records of donor interactions, contributions, and preferences in the donor database. Ensure data integrity and confidentiality in accordance with best practices and regulatory requirements.
7. Gift Processing and Acknowledgment: Oversee the timely processing of donations, ensuring accuracy and compliance with accounting procedures. Coordinate the generation and distribution of acknowledgment letters and receipts to donors.
8. Annual Reports and Updates: Write and produce annual reports and updates for donors, highlighting the organization’s achievements, impact, and financial stewardship. Collaborate with program staff and finance team to gather relevant information and data for reporting purposes.
9. Proposal Development: Collaborate with the fundraising team to develop proposals for the following year to renew funding from existing donors. Gather programmatic information, budget details, and impact metrics to articulate the organization’s funding needs and priorities.
10. Reporting and Analysis: Generate regular reports on donor engagement, retention, and giving trends. Analyze data to identify opportunities for improvement and inform strategic decision-making.
Qualifications and Experience:
• Bachelor’s degree in a related field (such as nonprofit management, communications, marketing, or business administration). Master’s degree preferred.
• Minimum of 5 years of experience in donor relations, fundraising, or related fields, preferably in a nonprofit setting.
• Strong interpersonal and communication skills, with the ability to build rapport and relationships with diverse stakeholders.
• Excellent writing skills, with experience drafting annual reports, donor updates,
acknowledgment letters, and donor proposals.
• Detail-oriented and organized, with the ability to manage multiple projects and deadlines simultaneously.
• Proficiency in donor database management systems and Microsoft Office Suite.
• Commitment to the mission and values of the organization, with a passion for donor stewardship and relationship-building.
• Ability to work independently as well as collaboratively in a team environment.
APPLICATION PROCESS:
Please send application to [email protected]
Application must include current Resume with the following information:
● Contact Information for Applicant
● Academic Background
● Universities Attended, Degrees Acquired
● Academic Record
● Past work experience, highlighting relevant skills
Salary: The salary offered is competitive and will be determined based on industry standards, qualifications, and the candidate's level of experience.
Head of Fundraising, Communications, and Partnerships
About the Role:
The Head of Fundraising, Communications, and Partnerships is a multifaceted leadership role within the non-profit organization, responsible for driving fundraising efforts, overseeing communication strategies, cultivating partnerships, and managing public relations. This position requires a strategic thinker with strong interpersonal skills, fundraising expertise, and a comprehensive understanding of communication and partnership-building strategies.
Key Responsibilities:
1. Strategic Planning: Develop and execute integrated fundraising, communication, and partnership strategies aligned with the organization’s mission, vision, and goals. Coordinate efforts across departments to maximize impact and engagement.
2. Donor Cultivation and Stewardship: Cultivate relationships with prospective and existing donors through various channels, including in-person meetings, events, email, social media, and retail fundraising initiatives. Implement stewardship strategies to maintain donor relationships and ensure continued support.
3. Donor Acquisition: Develop and implement strategies to acquire new donors,
leveraging communication channels such as social media, email campaigns, and targeted outreach efforts. Coordinate with the agency to create compelling messaging and materials to attract new supporters.
4. Grant Writing and Management: Lead grant writing efforts, working closely with program staff to develop compelling proposals for foundations, government agencies, and other grant-making entities. Manage the grant application process, ensuring compliance with reporting requirements and deadlines.
5. Fundraising Campaigns: Plan and execute fundraising campaigns, including annual giving campaigns and special appeals. Coordinate with the agency team to develop campaign materials, including digital and print collateral, social media content, and email campaigns.
6. Retail Fundraising: Develop and oversee retail fundraising initiatives, including
partnerships with corporate sponsors, cause-related marketing campaigns, and merchandise sales. Collaborate with retail partners to maximize fundraising opportunities and raise awareness of the organization’s mission.
7. Partnerships Development: Identify and cultivate strategic partnerships with
corporations, foundations, government agencies, and other non-profit organizations. Collaborate with partners to develop joint fundraising initiatives, events, and campaigns to advance shared goals and objectives.
8. Public Relations: Manage the organization’s public relations efforts, including media relations, press releases. Cultivate relationships with journalists and media outlets to secure coverage and raise awareness of the organization’s work.
9. Social Media Management: Oversee the organization’s social media presence,
including content creation, posting schedules, and engagement with followers. Utilize social media platforms to promote fundraising campaigns, share success stories, and engage with supporters.
10. Team Leadership and Collaboration: Lead a team of fundraising, communications, and partnerships professionals, providing guidance, support, and mentorship. Collaborate with other departments, including program staff and senior leadership, to ensure alignment and integration of efforts.
11. Budget Management: Develop and manage the fundraising, communications, and partnerships budget, ensuring efficient allocation of resources and tracking of expenses. Monitor performance metrics and ROI to optimize resource allocation and maximize impact.
Qualifications and Experience:
• Masters degree in a related field (such as nonprofit management, communications, marketing, or business administration).
• Minimum of 10 years of experience in nonprofit fundraising, communications,
partnerships, or related fields, with a proven track record of success in driving revenue growth, donor engagement, and partnership development.
• Strong interpersonal and communication skills, with the ability to build relationships and communicate effectively with diverse stakeholders.
• Experience in grant writing and management, with a solid understanding of the grant application process and reporting requirements.
• Proficiency in social media management, content creation, and digital marketing
strategies.
• Strategic thinking and problem-solving abilities, with the capacity to develop
innovative strategies to achieve fundraising, communication, and partnership goals.
• Leadership and management experience, with the ability to lead and motivate teams to achieve objectives.
• Commitment to the mission and values of the organization, with a passion for social impact and community development. The Head of Fundraising, Communications, and Partnerships plays a critical role in advancing the
organization’s mission and ensuring its long-term sustainability through effective fundraising strategies, donor engagement, partnership development, and communication efforts. This position requires a dynamic and strategic leader who can effectively leverage various channels to inspire support, build partnerships, and drive impact.
APPLICATION PROCESS:
Please send application to [email protected] .
Application must include current Resume with the following information:
● Contact Information for Applicant
● Academic Background
● Universities Attended, Degrees Acquired
● Academic Record
● Past work experience, highlighting relevant skills
Salary: The salary offered is competitive and will be determined based on industry standards, qualifications, and the candidate's level of experience.
Head of Monitoring, Evaluation, Accountability, and Learning (MEAL)
About the Role:
The Head of MEAL is responsible for overseeing all aspects of the organization's MEAL framework to ensure effective monitoring, evaluation, accountability, and learning across programs and projects. This role involves developing and implementing robust MEAL systems, tools, and processes to measure the
impact and effectiveness of programs, enhance accountability to beneficiaries and stakeholders, and facilitate organizational learning and adaptive management.
Responsibilities:
1. Develop and implement a comprehensive MEAL framework aligned with organizational goals, objectives, and donor requirements.
2. Design, develop, and enhance measurement tools and technology platforms to facilitate data collection, analysis, and reporting, ensuring they are user-friendly, context-appropriate, and aligned with program needs.
3. Lead the design and implementation of monitoring and evaluation plans for all programs and projects, leveraging innovative data collection methods and technology solutions.
4. Establish accountability mechanisms to solicit feedback from beneficiaries and communities, and ensure their meaningful participation in program design, implementation, and evaluation.
5. Develop and maintain a robust data management system, including database management software and online platforms, to ensure the timely collection, analysis, and reporting of program data.
6. Provide technical guidance and capacity building support to program staff and partners on the use of measurement tools and technology platforms, including training on data collection protocols, data entry, and data analysis.
7. Lead the evaluation and adoption of new measurement and technology tools to enhance the efficiency, accuracy, and effectiveness of MEAL processes.
8. Collaborate with the external vendors to customize and integrate technology solutions into existing MEAL systems, ensuring compatibility and interoperability.
9. Oversee the regular maintenance, troubleshooting, and upgrading of measurement and technology tools to address technical issues and improve performance.
10. Stay abreast of developments and best practices in the field of MEAL technology, and proactively identify opportunities to leverage new tools and innovations to enhance MEAL practices.
Qualifications and Experience:
- Master's degree in social sciences, statistics, or a related field.
- Minimum of 7 years of experience in monitoring, evaluation, and learning, preferably in the context of non profit organizations
- Strong understanding of MEAL principles, methodologies, and tools, including quantitative and qualitative data collection and analysis techniques.
- Proven ability to manage and analyse large datasets using statistical software
- Excellent written and verbal communication skills, with the ability to effectively communicate complex technical information to diverse audiences.
- Strong interpersonal skills and the ability to work collaboratively
- Fluency in English
- Commitment to the organization's mission, vision, and values
APPLICATION PROCESS:
Interested candidates should submit a resume, cover letter, and contact information for three professional references to [email protected] by March 30
Please indicate "Head of MEAL" in the subject line of the email. Only shortlisted candidates will be contacted for interviews.
Salary: The salary offered is competitive and will be determined based on industry standards,qualifications, and the candidate's level of experience.
Disclaimer: This is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position. While it is intended to accurately reflect the current position, management reserves the right to revise the position or require that other or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, or technological developments.)
Sr Associate – Donor Development & Fundraising
Job Type: Full Time & On-site
Job Location: Mumbai, Maharashtra, 400086
Requirements:
- 1-3 years prior work experience in a similar role in private sector firms, NGOs or foundations.
- Candidate must demonstrate strong presentation, communication, and organizational skills
- Accuracy in written correspondence, record keeping, and ability to work under deadlines is critical.
- Ability to work in a fast-paced environment and manage multiple deadlines.
E-mail: [email protected]
Asst Manager Volunteering, Training and Advisory
Job Type: Full Time & On-site
Job Location: Mumbai / Pune / Indore / Bhubaneswar / Goa
Reports to: Head - Training and Advisory
Job Description
CSA is looking for dynamic and motivated individuals to join our Training and Advisory team. The main responsibilities of the position include:
- Developing training designs and content related to child rights, child protection, and Juvenile Justice
- Assist in conducting trainings on the above-mentioned topics for various stakeholders, including government officials, civil society organizations, and community members
- Coordinating with the team to ensure smooth implementation of training programs
- Stay up-to-date with the latest trends and developments in the child protection space and incorporate them into training programs.
- Contributing to the development of resource materials and advocacy tools
- Assisting in the documentation and evaluation of training programs
Requirements:
- Responsible for the Volunteer management / Employee Engagement initiatives and all volunteering activities and campaigns at CSA.
- Sourcing and managing volunteers, overseeing the implementation of the opportunities, and acting as a liaison between various stakeholders
- Setting up unique Volunteering initiatives to create a lasting impression about CSA and the beneficiaries amongst Volunteers.
Application Process
Interested candidates are requested to send their resume and a brief note on why they are suitable for the position to [email protected] by 3rd of April, 2023.
Shortlisted candidates will be contacted for an interview.
Note: The subject line of the email should mention “Application for Assistant Manager, Training and Advisory”.
Salary
INR 35,000 – 40,000 approximately, subject to last drawn salary, cost of living, and experience.
E-mail: [email protected]
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